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Sandra’s Story

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Home / Case Study / Sandra’s Story
With a background in teaching, Sandra signed up for PET-Xi’s Civil Service Programme, gaining a Customer Service Level 2 qualification in the process, and through the guidance of Delivery Tutor Sushil, Sandra was able to make her next career move.

Support provided by PET-Xi

Sandra Zubyte, 44, was out of work for two and a half months due to ill health and at a crossroads with her career. Whilst facing uncertain thoughts around her next role, Sandra was ­receiving Universal Credit, and it was during an appointment at the Job Centre where PET-Xi was recommended.

With a background in teaching, Sandra signed up for PET-Xi’s Civil Service Programme in Walsall, gaining a Customer Service Level 2 qualification in the process, and through the guidance of Delivery Tutor Sushil, Sandra was able to make her next career move.

During the two-week Customer Service programme in August 2023, ­Sandra was able to connect with Sushil, as straight away he spotted core skills that suited to classroom roles with PET-Xi.

“The Course was very welcoming, intense and effective, I had a brilliant Tutor in Sushil Jisra.”

Sandra Zubyte – Associate Trainer

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