E-LEARNING MODULES AVAILABLE


Short e-learning courses designed to give your employees knowledge and understanding of key areas that are increasingly necessary in the workplace, such as cyber security, equality and diversity, data and privacy laws, and health and safety legislation.


Infection Prevention and Control

Infection prevention and control is a practical solution, based on a scientific approach, to prevent the harm caused by infection to both patients and health workers. Infections and infectious diseases are a major cause of illness and death. Infectious diseases can spread. As with all illnesses, prevention is better than cure.

The Infection Prevention and Control course is designed to help you and your business understand how to prevent and control infection and why it is important to do so.

The course begins by teaching the different pathogens that cause infection. It then outlines how infections occur, the factors that can make a person more vulnerable to infection and the steps you can take to prevent infections from occurring. Learn how your own health and hygiene could pose a risk to people that you care and support for and understand the procedures that should be followed to reduce risks when dealing with hazardous spills, waste and linen.

Finally, you will learn about the legal requirements relating to infection prevention and control, and your and other people’s responsibilities.

Areas Covered:

  • Pathogenic microorganisms
  • Chain of infection
  • Consequences of infection
  • Factors that increase the risk of infection
  • Breaking the chain
  • Control measures
  • Health and hygiene
  • Hand hygiene
  • PPE
  • Safe handling of waste
  • Environmental contamination
  • Legislation
  • Employers’ and employees’ responsibilities

Who is it aimed at?

Any employee or manager working within an environment where there is risk of infection. The course may be particularly useful for healthcare professionals and adult care workers and may be particularly useful for apprentices. The course can be used as a stand-alone module or as part of an induction programme.


Bribery Act

The Bribery Act 2010The Bribery Act 2010 is the strongest anti-bribery legislation ever introduced in the UK. It not only defines what is bribery, but places responsibilities on businesses that operate in terms of compliance, awareness and staff training.  Understanding the act - and the consequences of not implementing it fully and properly - is essential to protect you, your business and your employees from potential fines, reputational damage and even imprisonment.

Areas Covered:

  • How bribery is defined
  • Forms that bribery can take
  • Indicators that bribery is taking place·
  • Consequences of bribery
  • The legal framework, including the Bribery Act 2010
  • What to do if you suspect bribery is taking place

Who is it aimed at:

Any employee, manager or director who needs to be aware the requirements of the act, or who is in a position where bribery could be a risk. It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.


Communication

Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.

Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.

Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.

Who is it aimed at:

This course is ideal for all levels of employee within a business and as part of the induction process for new employees.  The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.


Display Screen Equipment

Every day hundreds of thousands of us spend multiple hours using display screen equipment (DSE), a computer at work, a laptop or tablet at home, with little regard for the health problems it may cause us. From postural issues to eye strain, repetitive strain injury to headaches - if you’re using display screen equipment regularly you may suffer from one or more of these conditions. The good news is that there are steps you can take to make working with DSE as comfortable as possible. This course outlines the steps you should take.

Learners undertaking this course will learn what DSE is, the health risks associated with its use, how to use DSE appropriately and the importance of correct posture and regular breaks. Finally, the course will outline the kind of support employers should provide for users of DSE at work

Areas Covered

  • How bribery is defined
  • Forms that bribery can take
  • Indicators that bribery is taking place
  • Consequences of bribery
  • The legal framework, including the Bribery Act 2010
  • What to do if you suspect bribery is taking place

Who is it aimed at:

Any employee or manager who works with display screen equipment, such as display screens, laptops, touchscreens and other similar devices. This course can be used as a stand-alone module or included in an induction programme. It may also be useful as part of the on-programme phase of the new apprenticeship standards, helping apprentices integrate into the workforce effectively and efficiently.


Equality and Diversity

This e-learning course focuses on the subject area of equality and diversity. It can be used to effectively support:

  • several of the new apprenticeship standards
  • many regulated and non-regulated qualifications
  • a staff induction programme

Areas Covered:

  • what is meant by the term ‘equality and diversity’?
  • consequences of inequality
  • human rights
  • the Equality Act
  • inclusive and exclusive models of society
  • promoting inclusion
  • creating fairer workplaces

The General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It strengthens existing legislation on how businesses store and process data.

Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties and reputational damage.

It is ideal for employees in busy workplaces who need to get up to speed quickly with the requirements of the GDPR.

Areas covered

  • What the GDPR is, and how it affects how your business collects data
  • The principles behind how you should process client data
  • The rights of individuals over their data, including subject access requests and the right to be forgotten
  • The GDPR requirements for your organisation
  • What data and personal data is
  • Data breaches and penalties

Who is it aimed at?

  • Any employee responsible for handling data,
  • as well as their managers. It is particularly useful
  • for employees responsible for managing
  • or accessing databases.

 


Fraud and Fraud Prevention

It’s estimated that fraud costs UK businesses over £190 billion each year, with over 70 per cent of fraud occurring in the private sector and over 20 per cent in the public sector.
Ensuring your organisation understands the different types of fraud and how to prevent it is vital, and will help you protect your business and employees from the serious consequences fraud can result in.

This Introduction to Fraud and Fraud Prevention Short Course is designed to help your organisation understand the nature of fraud, how you may be vulnerable and its effects. It will give you the knowledge needed to reduce risk within your organisation and implement anti-fraud policies.

The course forms part of a suite of short e-learning courses that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around fraud.

Areas Covered

  • The definition of fraud
  • Different types of fraud
  • Legislation relevant to fraud
  • The consequences of fraud for individuals, businesses and organisations
  • The factors that explain how and why fraud occurs
  • Circumstances that increase the likelihood of fraud occurring
  • Fraud risk management
  • Creating a zero-tolerance culture
  • Anti-fraud policies
  • Preventing and detecting fraud
  • Fraud investigation

Who is it aimed at:

Any employee who may be in a position where fraud is a potential risk, as well as their managers.  It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it


Managing Conflict

This e-learning course covers the subject area of managing conflict. This subject area enables learners to develop their skills and confidence to effectively deal with conflict situations and reduce the likelihood of abusive and threatening behaviour in the workplace. This e-learning course can be used to effectively support:

  • several of the new apprenticeship standards
  • many regulated and non-regulated qualifications
  • a staff induction programme

Areas Covered:

  • what is workplace conflict?
  • responses to conflict
  • cultural differences
  • ego types
  • breakdowns in communication
  • the behavioural cycle
  • the PEACE model of conflict management
  • conflict with customers
  • the HEAT technique
  • patterns of behaviour
  • distance zones
  • physical conflict
  • warning and danger signs
  • impact factors
  • the BAP strategy

Prevention of Money Laundering

It’s estimated that the scale of money laundering in the UK exceeds £90 billion per year. Criminal entities profiteer at the expense of their victims.
The practice of money laundering attempts to make the proceeds from crime, sometimes exploitative and violent crime, including people trafficking and drug dealing, appear legitimate or ‘clean’.

This Money Laundering Short Course is designed to provide learners with the understanding of what money laundering is, and understand the three stages of the money laundering process. It will provide the knowledge and skills required to prevent money laundering occurring in your organisation, and the indicators, or ‘red flags’, of suspicious activity and what to do if concerns are raised.

The course forms part of a suite of short e-learning courses that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around money laundering.

Areas covered

  • What money laundering is
  • Legislative framework
  • The anti-money laundering policy statement
  • Controls and monitoring
  • Due diligence
  • Training
  • Record-keeping

Who is it aimed at?

Any employee who may be in a position where money laundering is a potential risk, as well as their managers, and it is also ideal as part of an induction programme. It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.


Safeguarding Children

Child protection and safeguarding is everyone’s responsibility. You have a responsibility to ensure that the health and wellbeing of children and young people, up to the age of 18, is safeguarded.

This course introduces the roles, responsibilities and rights when it comes to safeguarding children. You will learn the potential indicators of child abuse, the rights of the child, and the impact a parent or carer’s wellbeing can have on a child. Ultimately, by the end of the course you will understand the steps you should take if you have concerns for a child’s wellbeing.

Areas Covered

  • Recognise the potential indicators of child abuse – physical, emotional, sexual and neglect, including radicalisation, child trafficking and female genital mutilation
  • Understand the impact a parent or carer’s physical and mental health can have on the wellbeing of a child or young person, including the impact of domestic violence
  • Understand the importance of a child’s rights in the safeguarding/child protection context
  • Know what action to take if you have concerns, including to whom you should report your concerns and seek advice
  • Demonstrate an understanding of the risks associated with the internet and social networking
  • The basics of safeguarding legislation

Who is it aimed at?

The course is ideal for anyone who has responsibility for looking after, or caring for, children and young people. It may be particularly useful for child minders, nursery staff, teachers and teaching assistants. The course may also be used as part of the on-programme element of the new apprenticeship standards, and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.


Stress Management

PET-Xi’s Stress Management Short Course is designed to help you understand work-related stress. The course will help you to understand what stress is, the common stressors and causes and the various strategies to manage work-related stress. The course covers the importance of personal resilience and how this can help you to cope with stress, and finally will help you learn the steps to carry out a risk assessment for work-related stress.

Areas covered

  • The causes of stress at work
  • Effects of stress on job performance
  • Strategies for managing stress
  • Stress reduction
  • Stress and the law
  • Management of Health and Safety at Work Regulations
  • HSE’s management standards
  • Risk assessment for work-related stress

Who is it aimed at

This Short Course is ideal for any organisation and can be utilised as part of a workplace’s health and wellbeing programme. This course can be used as a stand-alone module or included in an induction programme. It may also be useful as part of the on-programme phase of the new apprenticeship standards, helping apprentices integrate into the workforce effectively and efficiently.


Teamworking

Working as part of a team – along with relationship building and effective communication - is therefore integral to a business’s success.

Learners on the course will learn what teamwork is, and the different types of team and group personalities. It will equip learners with the tools to build effective relationships, highlight positive and negative characteristics and what motivates a team. Finally, learners will understand the importance of self-analysis, reflection and the importance of feedback that ultimately leads to effective and efficient teamwork.

Who is it aimed at?

Team Working is ideal for all levels of employee within a business and as part of the induction process for new employees. The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

 

 

Contact Gary Drake

to reserve your place on
07852 030334
or email gdrake@pet-xi.co.uk with your details and he will call you back

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