Techniques to assert yourself in the many situations that present in the workplace.
Dates available this month!
This one-day training course will give you all the right strategies and techniques to assert yourself in the many situations that present in the workplace. You will develop techniques to deal with colleagues, peers, subordinates, managers, customers, suppliers and even your personal contacts. By the end of the session you will see why being more assertive can be productive and will improve relationships. You don’t want to be too pushy and demanding yet at the same time you want your voice heard. We will help you to develop strategies on how to be clear, concise and coherent, and you will recognise how to use and accept constructive criticism, to use the right tone and posture and to always be professional under pressure.